Last updated: September 30, 2025

1. Acceptance of Terms

By accessing and using TruTrakr's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TruTrakr provides AI-powered background verification services including but not limited to:

  • Identity Verification
  • Education Verification
  • Employment History Checks
  • Address Verification
  • Criminal Background Checks
  • Reference Checks
  • Drug Screening
  • International Verifications

3. User Responsibilities

As a user of TruTrakr services, you agree to:

  • Provide accurate and truthful information
  • Comply with all applicable Indian laws and regulations
  • Not use the service for any illegal or unauthorized purpose
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account

4. Data Protection and Privacy

We are committed to protecting your personal data in accordance with:

  • The Information Technology Act, 2000
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • The Personal Data Protection Bill, 2019 (when enacted)

Your personal information will be processed lawfully, fairly, and transparently.

5. Service Availability

While we strive to provide continuous service availability, TruTrakr does not guarantee uninterrupted access to our services. We reserve the right to modify, suspend, or discontinue any part of our service at any time.

6. Intellectual Property Rights

All content, trademarks, and intellectual property on TruTrakr's platform are owned by TruTrakr or its licensors. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by Indian law, TruTrakr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8. Indemnification

You agree to indemnify and hold harmless TruTrakr, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

9. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Modifications to Terms

TruTrakr reserves the right to modify these terms at any time. We will notify users of any material changes through our website or via email. Continued use of our services after such modifications constitutes acceptance of the updated terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

  • Email: legal@trutrakr.com
  • Phone: +91 9910697422
  • Address: TruTrakr Technologies, New Delhi, India

12. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.